Monday, February 25, 2008

NATIONWIDE HOMES SHINES AT IBS

IBS was a great show for Nationwide Homes. They had several homes on display, but the 2 1/2-story high-tech "Palazzo" (4,750 square feet) was the fanciest, with a coffered ceiling in the living room, a master bath with a curved glass walk-in shower and a second-floor media room punctuated with glass-block windows. Other amenities include an elevator, a wet bar off the staircase and a den with exposed brick walls and built-in bookcases.
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It features the latest trends in home construction: built-in coffee bars and wine cabinets, warming trays and high-speed ovens, ice makers, vessel sinks and -- this is a big one -- fireplaces and flat-screen televisions mounted above the bathtubs.


If you still think modular is boxy and dull, just visit Nationwide for a real eye opener!

Monday, February 18, 2008

CHECKLISTS ARE NOT A BAD THING

If you're like me, your mother or spouse would give you a list of things they wanted you to get or follow. And just like me, you probably put them in your pocket and promptly forgot them, hoping that you could remember them later. For me, that doesn't work and I usually make up excuses for what I forgot to do.

Are you doing this in your business?

Making checklists for you and your employees is easy. Getting people to follow them and actually buy into them is something else entirely. Let's take a little closer look at the benefits or checklists.

Checklists can:
  • Keep you on track
  • Bring consistancy
  • Eliminate problems
  • Increase profits
  • Help you monitor results
What procedures can you reduce to checklist?
  • Greeting new prospects. Create a list of questions.
  • Filling out the quote. Don't overlook the small but costly items.
  • Financing. Nothing worse than finding out they are not qualified.
  • Completing the contract. Goes hand in hand with the quote checklist.
  • Product checklist. Making sure your customer knows what they are getting.
  • Construction timetable. This is a must have for any builder.
  • Final walk-through. This is one of the most important ones.
  • Follow up. 90 day, 6 month and one year checklists.
  • Customer satisfaction. This is easy if you've had checklists in place all along.
Getting your employees involved with creating checklists is one of the best ways to insure that the lists are being completed. Ask you sales rep(s) to for help in every checklist up to construction. Have you laborers and subs help with the construction and follow up checklists and then YOU check to see if they are doing what they said needed done.

If you need help in checklist building, email me today: modularcoach@yahoo.com.

Thursday, February 14, 2008

NEW PRODUCTS AT THE IBS

Here are some of the new products being featured at this year's show. All I can say is WOW!!




This state-of-the-art toilet seat is packed with all the latest technology. Features include two separate water nozzles — front and rear — that spray heated and aerated water, heated seat with three settings, deodorizer to help minimize unpleasant odors and a three-speed fan that blows warm air, all wrapped in anti-microbial plastic. All functions are easily managed by the remote control.
List price: $1352.00 and up !!!
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Experience Shower by Kohler



Rejuvenate the body and mind under the soothing waters of the Experience Shower. Ambient sound, light, aromatherapy and water temperature combine to create a variety of bathing experiences, from a tropical rain to an artic mist.

Gaggenau Lift Oven

With the simple push of a button, the Lift Oven's ceramic base lowers directly from the oven cavity to the countertop. Food dishes are then placed on the base or on four rack levels and raised into the oven cavity for cooking. Since heat rises, the hot air is concealed in the cavity when the base lowers, keeping more heat inside the oven instead of spilling out the front of the oven into your kitchen, making the oven very energy efficient.

NEWS FROM THE INTERNATIONAL BUILDERS SHOW

The International Builders Show underway in Orlando, Florida is showing signs that the recession is upon us. Predictions are that attendence will be down about 15% from last year's 104,000. Observers say that the aisles at the show were relatively quiet yesterday.



More bad news from the show include David Seiders, chief economist for the home builders' group, Frank Nothaft of Freddie Mac, and David Berson of the PMI Group Inc. saying they believe that housing starts nationally will drop 22 percent this year after falling 26 percent in 2007, and that single-family sales, which fell 30 percent nationally last year, will be down 27 percent in 2008.

National and regional builders are in big trouble in many locales, with high inventories of unsold homes, acres of expensive land lying undeveloped, fewer contracts for yet-to-be-built homes, and increasing staff layoffs.

These problems, however, are not universal. Custom-home and smaller builders are in better shape, if not thriving, because they have not extended themselves as far.

"It could be better," said Roger G. Wiedenmann Jr. of Wallingford, Conn., who builds 25 homes a year. "It's not as good as it was three years ago, but we had 10 good years in Connecticut. I still think if a builder properly prices his houses for the market, they'll sell."

As I been saying for months, being a smaller builder is not bad. It's good to be "right sized" for the next couple of years. More from the IBS coming.

Friday, February 8, 2008

THE BETTER MOUSETRAP

With the economy still in the throws of a downturn, you may have to toot your horn a little louder than usual. One way is to promote something your company does that none of your competitors is doing or mentioning, if they do it too.

The old saying of "build and better mousetrap and the world will beat a path to your door" is as true today as it was when the phrase was coined. But let me add something to that.

If you don't let the world know what your better mousetrap is and they can't find the door, what good is it. You and your business need to find that one thing that sets you apart and then promote it.

Here are some "better mousetraps" you could use:
  • We build GREEN
  • We help get you FINANCING
  • We offer FREE APPLIANCES
  • We give you a FREE DECK and BBQ GRILL
  • We give you a SHOPPING SPREE
  • We DONATE To your favorite charity
  • We give you a FREE THEATRE ROOM

Anything will work, but you 've got to do something that will keep your name in front of home buyers when they start looking for a builder. You can add your promotion to your business cards, get small temporary signs for your trucks, add it to your letter heads, send emails to current prospects and add it to your website.

You don't have to run the same promotion until the end of time. Give each of them a shelf life and have the next one ready to go. As my Daddy used to say "nobody's going to toot your horn for you"! So go ahead and toot your horn.

Wednesday, February 6, 2008

DOES SIZE MATTER?

There are several plataeus in determining if you are a big or small builder. Not your waist size. I would be considered a large builder if that was the criterea. No, it is determined by the number of houses you build every year.

Let's face it. Most modular or log home builders are small or very small builders. Less than 50 homes a year is small and less than 10 homes a year is very small. Since most modular and log home builders fall into the very small category, let's take a closer look and see if there are some steps you can take to stay in business until this "near recession" ends. You've got to remember, this business has a history of ups and downs. We happen to be in a down!

I've talked to many builders over the years that say they are quite content to build less than 10 homes a year. They have found the secret of being successful. Being big and being happy are not always compatable, especially if you run a very small company.

The "less than 10 homes a year" builder probably has an in-home office and possibly a small showroom/office in a strip center or small commercial building. The public showroom may be open by appointment only and it's usually manned by the builder themself or by a family member. Advertising is limited; maybe a local home show, some job signs and ads in the local penny shopper.

The builder is readily available to the customer and on the jobsite just about every day. The customer knows that the workers they employ are dedicated and loyal. When the house is finished, the new homeowners tell everyone just how great it was to work with you.

You and your family take vacations (when you can squeeze them in) and you belong to many organizations and attend school and church functions.

Then we run into the threat of a recession and everything you've done in the past doesn't seem to be helping much to stave off the creditors. Well, guess what? You're in much better shape than the big guys. You can pick up remodeling jobs from your past customers; such as basement finishing, 2nd floor of cape buildouts, adding decks and patios and possibly remodeling their kitchen or baths. Nobody knows their home like you!! Give them a "Preferred Customer Discount"

If that is slow, stop by Home Depot, Lowes and Sears Home Improvement and offer your company's services for their remodeling programs. They always need good subcontractors.

The bottom line here is that you can do a lot of things the bigger guys can't and probably don't know how to do. Do you really think the management of a med-size builder would even know how to build a patio.....DUH!

You have the opportunity to do so many things to stay in business until this down turn in the economy passes and you will be back building houses before you know it. Sometimes it's a great thing to be very small!

Tuesday, February 5, 2008

MANAGING FOR TOMORROW

Most builders are concerned about what happened yesterday rather than managing for what will happen tomorrow. Today is the only thing you can control. What happens today determines what happens tomorrow.

Part of goal setting is planning for the future. Look 5 years into your business’ future and decide what you should be eliminating now and what to be gearing up for in the future. Do you need a crystal ball? No, just look at what’s happening to our industry. If you’ve been reading or listening to the news, you realize that we may be heading for a recession. One thing is for certain, everything is in flux at the moment.

One way to plan for the future is to put your customer first. Step inside today’s home buyer’s mind and find out what they are looking for in a new home. The day of thinking for our customer is over. They are the ones with the money and if they are going to spend it on a new home, you have to ask why they would want to buy from you.

Today’s buyers want more than just features and benefits; they want to know that they are spending their money wisely. You need smarter and more knowledgeable salespeople, better homes for the money and a builder they know will not only be there during construction but after the closing for service and repairs.

Looking in the rear view mirror only tells you where you’ve been. They may have been GLORY DAYS but what’s in the front window has to make you start planning to get these smarter home buyers to purchase their new home from you.

A lot of you are already starting the goal setting process to attract these buyers. If you have any new ideas that you would like to share, just email me at modularcoach@yahoo.com

JUST MY TOWN ???

I just heard some disturbing news. There might be a small recession coming. How do I know? I visited several different areas around my city and found very little construction.

My city has a river running through the downtown area. Lots of boats, tugsboats and barges, small passenger boats and kayaks. Scenic walkways and picnic areas with direct paths to the local businesses. Sounds great and it is. About three years ago, 3 parcels were purchased by out of town builders right on the river. All were about 4 acres and each sold for about two million dollars. Here is an update on the 3 projects:

Project #1 is complete. It is 6 stories with 24 luxury condos overlooking the river with balconies on every floor and parking underneath. The units start at $599,000 and in the 6 months its been open only one unit has been sold! And the people refuse to move in until other units are sold. Are they too scared to live in a building where they are the only tenants?

Project #2 is underway. They had wanted to putthe project on hold until things in the housing market turned around but when they took deposits on units they had to move forward. There will be about 50 units when complete. Here comes the problem. They can't break their contracts and the banks pushed for them to start NOW. I have to admit I've never seen such a slow moving project in my life. After 7 months of construction, they have the concrete elevator shafts in place and the first floor steel studding on the first building. Can you say "dragging your feet"?

Project #3 is DOA. The land they purchased for $2M along with all the site prep is for sale for $3M. When you add the interest for 2 years, they won't even break even.

So what was once promoted by the city fathers as a source of pride is turning into empty units and could be a major problem for both the city and the builders.

Same city. An abandoned 600,000 sq ft mall has ready for demolition for about 2 years. The developers finally got permission 5 months ago and tore it down to get the site ready for 600 new homes and a commercial area. Fast forward to today and all the national and regional builders have backed out. Now the site is clear and nobody wants to build on it. The 2 young men that formed the development company are getting older by the day!

Look around your town. Are these things happening in yours?